Frequently Asked Questions

Yes - after registration registered breeders will receive a breeder price list with special conditions. These conditions are also stored in your online shop account, so that you can also see the prices valid for you after logging into the online shop.

As part of our breeder conditions, we provide starter boxes free of charge for our actively ordering breeders who feed and raise their kittens with PLATINUM cat food.

You can request the starter box directly using our form.

You are welcome to register as a breeder directly via our form.

MeatCrisp is a complete food, so is suitable for pregnant and lactating cats. However, due to the higher energy and nutrient requirements, the quantity should be adjusted accordingly and Adult or Kitten varieties should be used.

Our service team will be happy to provide you with individual advice on this:
E-Mail: info@platinum.co.uk
Call our toll free number on: 0800 158 80 25

Our starter sets include a 400g bag of dry kitten food, a magnet with Simon's Cat motif and a flyer with information about our products.

From the 6th week of life you can offer our kitten food to the kittens and slowly get them used to it.

If you provide a preferred delivery date when placing your subscription order, this date will serve as the start date of your subscription. Subsequent dates will be calculated based on this date.

Under 'subscription management' you can cancel your subscription at any time without stating reasons or other conditions. However, you must cancel your subscription at least 24 hours before the next delivery date.

To set up a PLATINUM subscription, you can select the subscription delivery and your desired delivery interval on the product page you are ordering, or you can add your desired products to your basket and set your delivery interval in the shopping basket.

You can then complete the purchase process as usual. Please note that a subscription is only available for food products.