Frequently Asked Questions

Here you will find answers to questions asked to our customer service, practical tips for feeding your dog with PLATINUM dog food prepared with FSG and for feeding your cat with MeatCrisp from the Freshmeatdryer.

Cat Food

Adult Chicken: 385 kcal/100g

Sterilised Chicken: 356 kcal /100g

Kitten Chicken: 396 kcal/100g


Adult Fish: 378 kcal/100 g

Sterilised Fish: 354 kcal/100 g

Kitten Fish: 388 kcal/100 g

Several small meals a day are best for cats. However, you should decide on an individual basis how many meals your cat needs per day according to its eating habits. You should never offer more than one daily ration per day. For cats that divide their portion themselves, it is possible to refill the daily ration once a day. However, cats that always eat their portions directly should be given several smaller meals per day.

Feeding from automatic feeders is also possible and MeatCrisp is ideal for this. 

A cat's metabolism is designed to obtain energy from protein. As a carnivore, cats are dependent on a high protein content and can metabolise it very well. Therefore, a high protein content is not harmful at all for your cat.

Our MeatCrisp Kitten is a dry food specially designed for the needs of growing cats. We recommend feeding with our kitten food until the kitten is one year old and then switching directly to the adult food.

MeatCrisp is available in 400g-, 1,5kg- and 3kg-Beutel.

Due to the variety and complexity of diseases, please contact our customer service directly to discuss this matter: 0800 158 80 25.

Even the highest quality food cannot be used if it is not eaten. There may be many reasons why your cat refuses food. For further feed advice, please contact our free advice line on 0800 158 80 25.

Our MeatCrisp is available in chicken and fish flavours. To test your cat's acceptance of MeatCrisp, we would be happy to send you a sample. You can apply for this directly online using our taster postal form.

Our MeatCrisp cat food is characterised by its very high fresh meat content (at least 82% fresh meat), as well as its preparation method, which takes advantage of low temperatures and circulating air in the fresh meat dryer to preserve the natural micronutrients and amino acids of the fresh meat. This fulfils your cat's natural nutritional requirements. Our unique preparation method preserves the natural fresh meat flavour, resulting in a high level of acceptance of our food. Your cat will love MeatCrisp — we're sure of it!

To avoid loss of flavour, please store MeatCrisp in the original bag. The integrated hook-and-loop fastener allows it to be easily and securely closed again and again in an airtight manner.

To avoid contamination with parasites or germs, we advise against decanting into other containers.


Has your question not been answered yet? Then write to us!

Our team will be happy to help you.

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