Everything you need to know about ordering

You can order our products directly:

• directly online in our shop
• by telephone on our toll free number for advice and orders: 0800 158 80 25
• by e-mail to info@platinum.co.uk
• In the factory outlet in Bristol
  

We deliver as follows:

• Our delivery policy is 3 to 5 working days. However, our couriers tend to deliver within the first 2 or 3 days.
• Pre-paid orders are sent as soon as payment is received.
• We deliver free to your door* – you save on delivery charges.

* This applies from an order value of 29 GBP. Below this order value, a shipping and handling charge of 5.90 GBP applies. Should shipping charges for your order incur, these will be displayed in the order info.
A minority of GB postal codes, the Highlands, UK Islands, Channel Isles and Northern Ireland do not qualify for free shipping.