Frequently Asked Questions

Here you will find answers to questions asked to our customer service, practical tips for feeding your dog with PLATINUM dog food prepared with FSG and for feeding your cat with MeatCrisp from the Freshmeatdryer.

Cat Food

We currently do not have any snacks for cats in our range. However, our MeatCrisp is very suitable as a small reward or treat for in between meals and can also be used, for example, in “fiddle boards” and other intelligence toys. The croquettes of our dry kitten food are slightly smaller and therefore also good to use as treats.

No, you can rely on the fact that no animal experiments are done for the product development and production of our food and care products - neither by us, nor by any other third party.

Weighing them gives a good indication, but of course there are differences depending on the breed. The best way to assess your cat’s condition is by touching and looking at it. The ribs should not be visible or directly palpable, but they should also not be hidden under a thick layer of fat. With gentle pressure, you should be able to feel the ribs well when stroking over them. The waist should be visible, depending on the coat, but in any case should be easily palpable and narrower than the chest. In addition, the knee fold (skin fold between the abdomen and the hind leg) should be skin on skin, i.e. without a layer of fat.

Since cats are very picky, a slow change over several days is recommended. At the beginning, only a few kibbles should be mixed with their familiar dry food to get the cat used to the new smell and taste. This amount can then be increased continuously over the next few days. After about a week, the cat will usually have used to the new food.

If your cat still refuses the food, go back to their previous food and try the change in smaller steps. Please do not let your cat starve under any circumstances, as this can be life-threatening for your cat.

Adult Chicken: 385 kcal/100g

Sterilised Chicken: 356 kcal /100g

Kitten Chicken: 396 kcal/100g


Adult Fish: 378 kcal/100 g

Sterilised Fish: 354 kcal/100 g

Kitten Fish: 388 kcal/100 g

Several small meals a day are best for cats. However, you should decide on an individual basis how many meals your cat needs per day according to its eating habits. You should never offer more than one daily ration per day. For cats that divide their portion themselves, it is possible to refill the daily ration once a day. However, cats that always eat their portions directly should be given several smaller meals per day.

Feeding from automatic feeders is also possible and MeatCrisp is ideal for this. 

A cat's metabolism is designed to obtain energy from protein. As a carnivore, cats are dependent on a high protein content and can metabolise it very well. Therefore, a high protein content is not harmful at all for your cat.

Our MeatCrisp Kitten is a dry food specially designed for the needs of growing cats. We recommend feeding with our kitten food until the kitten is one year old and then switching directly to the adult food.

MeatCrisp is available in 400g-, 1,5kg- and 3kg-Beutel.

Due to the variety and complexity of diseases, please contact our veterinary customer care directly to discuss this matter: 0800 2283663 (Germany and Austria) or from abroad on + 49 6721 30593-0.


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