Contact – we are here for you
Do you have any questions or suggestions?
Would you like to order any of our products?
Would you like to order a sample of PLATINUM complete food?
Would you like to set up, alter or cancel your Premium Service?
Our team is happy to help
By phone: on our freephone customer service number 0800 158 80 25, Monday to Friday 9 a.m. – 5 p.m.
Are you a breeder?
Sales from our premises
You can purchase PLATINUM complete food directly from our offices.
Please note that we accept all forms of paymet with the exception of American Express.
PLATINUM Pet Food & Care Ltd
Easton Business Centre
Felix Rd, Easton
Bristol BS5 0HE
Opening times for premises sales:
Monday to Friday 9 a.m. – 5 p.m.