Frequently Asked Questions

Here you will find answers to questions asked to our customer service, practical tips for feeding your dog with PLATINUM dog food prepared with FSG and for feeding your cat with MeatCrisp from the Freshmeatdryer.

Dog Food

Whether you give your dog Adult Chicken, Beef, Lamb or Iberico depends on your dog's preferences and which flavours they like best. Of course, you can also switch between the flavours as you wish. Your dog will be optimally supported with all the nutrients, vitamins and minerals they need with each of our recipes. We offer smaller kibbles for dogs up to 10kg with our "Mini" variants.  

Does your dog need a special diet? Then our VETACTIVE line may be the right alternative. Our team will be happy to answer your questions, including veterinary concerns: 

E-Mail: info@platinum.co.uk 

Phone: 0800 158 80 25 


Has your question not been answered yet? Then write to us!

Our team will be happy to help you.

To contact form

Newsletter – always up to date

Every month, we compile the latest dog and cat-related topics for you so that you don't miss anything.

Subscribe now