Everything you need to know about ordering
You can order our products directly:
- Directly online in our shop
- by telephone on our toll free number for advice and orders: 0800 158 80 25
- by e-mail to firstname.lastname@example.org
- In the factory outlet in Bristol
We deliver as follows:
- Our delivery policy is 3 to 5 working days. However our couriers tend to deliver within the first 2 or 3 days.
- Pre-paid orders are sent as soon as payment is received.
- We deliver free to your door* – you save on delivery charges.
* This applies from an order value of 15 GBP. Below this order value, a
shipping and handling charge of 5,00 GBP applies. Should shipping charges for your order incur, these will be
displayed in the order info.
A minority of GB postal codes, the Highlands, UK Islands, Channel Islands and Northern Ireland do not qualify for free shipping.
Your ways to pay:
- Payment by Visa, Visa Debit, Mastercard or Maestro debit card.
Any other questions?
We will be happy to advise you on our free service number 0800 158 80 25.
You can consult our General Terms & Conditions here.